CRM & ERP Software Testing

“Maximize your business potential with seamless CRM and ERP software testing.”

Ensure the strength, security, stability, and scalability of your CRM or ERP solution with our foolproof ERP & CRM QA approach

Crm Software Testing And Erp Software Testing

ERP and CRM systems have inherently similar purposes but are aimed at different user categories. Both of these solutions are designed to streamline the processes and give an easy, secure access to valuable data. An ERP system is typically designed to manage the work within the organization, while a CRM solution is the most effective way to monitor and adjust the communication between the company and its clients.

Companies that made the switch to ERP and CRM solutions are never going back to the old ways of data management. That is why the CRM and ERP market only continues to grow. At the same time, like any software solution dealing with core processes and sensitive data, a CRM or an ERP system cannot survive without testing. Only thorough, all-encompassing ERP and CRM QA testing can give you confidence in your solution and give you room for growth.

Whether you are developing a CRM or ERP solution for use within your company or you are planning to sell it to other organizations, timely testing of ERP software or CRM solutions can save you a lot of trouble. A security issue, the system’s lack of stability, a faulty UI, or an unexpected crash at the first sign of peak load are all problems that can seriously harm your business but can be easily avoided with ERP and CRM testing.

Our CRM and ERP testing process is designed to cover all the bases. Regardless of your project’s scale, complexity, or business specifics, we are confident that we will find a solution that works for you. We have years of ERP and CRM QA expertise and a flexible approach to any project, which means you can trust us with every aspect of testing and expect a 100% positive result

Advantages Of Our Erp & Crm Qa Testing

Flexible Approach

Over the years, we have developed an effective CRM and ERP testing process that never fails. However, we are also completely open to doing things your way. Just tell us what kind of services you need and at what terms, and we will do our best to accommodate

All-Encompassing Testing

The ultimate goal of our testing process is to ensure a consistent, high-quality software product. This is why our approach to testing is to never miss a single detail or bug that can disrupt the functionality and performance of your ERP or CRM solution.

Full Platform Coverage

Effective CRM testing is only possible when you test your solution on multiple platforms and devices. Luckily, there is no need for you to buy every device that has ever existed because we have over 250 different devices at hand and available for testing.

Help Where You Need It

Software testing outsourcing is the preferred solution for thousands of Western companies. It’s cost-effective, gives you the same exceptional quality of testing you expect, and is available no matter where you are or where your ERP testing services provider is located.

Wide Range Of Methodologies

QA is one of the most rapidly growing industries, and new methodologies become popular within months. DefectDefenders keeps up with every new development in the industry, which is why our testing services will be the perfect fit for you regardless of the methodology you use.

Customer Satisfaction

In two decades of successful CRM and ERP QA, one thing became clear to us: the satisfaction of our clients is what matters the most to us. This is why we are prepared to do anything to meet your demands and make sure you are happy with our work

Our Crm/Erp Testing Process

Project Setup
  • Tech requirements
  • Business requirements
  • Test scope assessment
  • Launch of documentation
Test Planning
  • Requirement Traceability Matrix
  • Effort estimation
  • Defining the risks
  • Developing the test plan
Environment Setup
  • Hardware configuration
  • Software configuration
  • Test scenario creation
  • Test data preparation
Test Execution
  • Performing the tests
  • Capturing the results
  • Tracking the defects
  • Analyzing the findings
Project Closure
  • Report summary
  • Improvement suggestions
  • Finishing the documentation
  • Project acceptance & maintenance

Erp & Crm Software Testing Results

Streamlined processes

The main purpose of a successful CRM or ERP solution is to bring order to the internal and external processes within the company. A solid ERP/CRM system can give you a clear perspective on how things are going and what can be improved. However, this is only possible when your solution is thoroughly tested and flaw-free. This is exactly what you get with our ERP and CRM testing.

Higher revenue

Whether your solution is intended for use within your company or you are planning to provide it as a service to other enterprises, the connection between a strong ERP/CRM system and high revenue is clear as day. The more effort you invest into testing your solution, the more precise and effective the CRM/ERP testing process is, the more money your solution will make in the long run.

Scalable success

When developing a software product, you shouldn’t focus only on the immediate success. Without growth, your solution will eventually enter a stagnation phase. However, rapid growth is only possible when you are confident in the quality of your solution. When the existing CRM or ERP solution is working like clockwork, you can scale it and maintain your uncompromised trust in your product

Meeting business goals

You develop a proprietary software solution with a clearly defined goal: to generate revenue for your company, to improve various processes in your organization, to set a new data management standard, or all of the above. Timely and comprehensive ERP and CRM QA is one of the key steps to meeting your business goals. And using our QA services will give you all the testing expertise you need.